Terms & Conditions

Please ensure you read and fully understand these booking terms and conditions. If anything is unclear, please contact us so we can explain in further detail to avoid any misunderstandings.

Bookings are subject to the following terms and conditions:

A contract between you and the owner will come into existence when payment is made.
The contract binds you (the lead booker) & all the members of the party who are part of the booking. It is your responsibility to ensure that all members of your party accept the terms of the contract set out in these terms & conditions. Failure to disclose all relevant information or comply with these terms may lead to termination of the contract & loss of the booking.
The customer remains liable for a percentage of the booking cost when a cancellation is received, as detailed below:

The day you cancel will count as day 1. E.g if the booking was to check in the Friday and you cancelled at any time on that Monday, this would be 4 days before.

We strongly advise that you take out comprehensive travel insurance to cover cancellations. If you choose not to, then you accept responsibility for any loss that you may incur due to your cancellation.
If your booking is cancelled by us due to circumstances beyond our control, notification will be given of the cancellation as soon as possible and we will promptly refund all payments made to us for your holiday. Our liability for cancellation will be limited to payments made to us.
If our property must close due to government restrictions or your address is put into local/regional lockdown for your holiday dates and you are unable to travel, you will be refunded in full.

Damage

Damage deposit (not applicable to AirBNB bookings) – In making a booking you accept responsibility for any theft, breakage or damage caused by you, your pets or any member of your party and agree to indemnify us in full for any loss that we may incur as a result. A security deposit of £250 is required and will be returned within 7 days of the end of your holiday, less the cost of damage/breakages.
Damages and breakages – please treat the facilities & accommodation with due care so that other guests may continue to enjoy them. If you notice something is missing or damaged in your accommodation, please let us know immediately so that we can take the appropriate action. If there has been any damage or breakages during your stay, we would be grateful if you could report them promptly, especially before check-out. The accommodation will be inspected at the end of the holiday & you may be charged for any loss, damage or extra cleaning costs. These are to be paid for in full within 7 days of notification.
If damage occurs and the owner must cancel and/or refund subsequent bookings, the owner may bring a claim against you for any loss arising as a result.

House rules

Non-compliance with the house rules will be considered as a breach of the terms and conditions of the rental agreement. We reserve the right to terminate the booking with immediate effect and without a refund if they do not abide by the rules.

Strictly no parties. If you wish to invite any additional guests to the house permission must be sought from the owner.
The maximum number of persons occupying the property must not exceed 8 persons and only those listed on the booking form can occupy the property. Any exception to this will only be with the express permission of the owners.
We or our representatives reserve the right to enter the property at any time to undertake essential maintenance, repairs or for inspection purposes.
No candles or otherwise naked flames are to be lit within the property, aside from the logburner.
The property has very thick walls, insulation and triple glazing which help to keep it warm in winter and cool in the summer. Please keep the doors closed when outside as this will help regulate the temperature and keep insects out.
Tenancies normally commence at 1600hrs on the arrival date and guests are required to leave the rental by 1000hrs on the day of departure. Failure to do so may result in you being charged a further day’s rental.
You must not use the property for any purpose except a holiday,
Smoking is strictly prohibited in any part of the property. Vaping or smoking anywhere inside the premises will result in immediate termination of occupancy and forfeiture of all payments. This must be strictly adhered to, and any damage or extra cleaning caused will be at your expense. Sensors inside the property can detect cigarette smoke.
Please do not move any furniture from one room to another or any of the indoor furniture, furnishings or bedlinen outside.
Please remove shoes before entering the house.
Please lock the doors and close the windows when you leave the property unoccupied.
Please make sure you switch off lights, and any electrical appliances when you go out – we’re an eco-friendly holiday home.
The owner reserves the right to make a charge to cover additional cleaning costs if the client leaves the property in an unacceptable condition.
Please note that if any keys issued are not returned at the end of your stay, then the cost of replacement will be charged to you.
The owners shall not be liable to you or your holiday party for loss or damage to property, however arising.
You are responsible for the supervision of all members of your party under the age of 18 at all times.
Parking is only on the driveway to the side of the property, this area can accommodate six vehicles. The entrance is tight but will fit even the largest vehicles. Please DO NOT park on the road for any prolonged period, however if you parking briefly, park in the opening to the drive, or tight to the wall by the front gate.
Please respect the community and try to keep noise levels to a minimum, especially between 10 pm and 8 am.
Domestic electric vehicle chargers (commonly known as a ‘granny charger’ or a ‘trickle charger’) are not suitable for use at the property and are strictly forbidden. You are liable for any damage or loss suffered by us due to your unauthorised use of domestic chargers.
Any problem or complaint must be immediately reported directly to us/our representatives to allow us the opportunity to resolve it.
We reserve the right to terminate your rental agreement with immediate effect where the unreasonable behaviour of the persons named on the booking (or their guests) may impair the enjoyment, comfort or health of others. You’ll be asked to leave the property, without any refund of the rental amount paid
This property is privately owned and is our home. We expect all guests to enjoy the facilities and treat the property with the same respect that they would with their own home.

Pets

We only allow 2 dogs maximum, no other kinds of pets.
Dogs must be booked in and the cost is £20 per dog.
Dogs must not be allowed on any furniture and are only allowed on the ground floor, not in any carpeted area of the house.
Guests are responsible for cleaning up after their pets.
Please clean muddy dogs using the outside tap and the dog towels provided.
Dogs must not be left alone in the property.
If the property requires additional cleaning due to dogs being allowed in the forbidden areas, or on the furniture, we will charge a £50 fee to cover the extra cleaning costs.
You are responsible for your dog and you will be charged for any damage caused by your dog.

Hot tub

No children under 18 without adult supervision.
Please avoid using glass in the hot tub, use the plastic flutes or cups provided.
Guests must shower before entering the water and remove suncream, make up and fake tan.
Please replace the hot tub cover after use to retain heat. - Please ensure you have read the instructions and follow these before use